SOBY attaches great importance to the protection of your personal data. In this Privacy Policy we aim to provide clear and transparent information about how we handle personal data.
We make every effort to safeguard your privacy and therefore handle personal data with care. SOBY complies with all applicable laws and regulations, including the General Data Protection Regulation. This means at the very least:
- We process your personal data in accordance with the purpose for which they were provided, these purposes and type of personal data are described in this Privacy Policy.
- The processing of your personal data is limited to only those data that are minimally required for the purposes for which they are being processed.
- We ask for your express consent if we need it for the processing of your personal data.
- We have taken appropriate technical and organisational measures to ensure the security of your personal data.
- We do not pass on your personal data to other parties, unless this is necessary for carrying out the purposes for which they were provided
- We are aware of your rights regarding your personal data, we will point these out to you and we will respect these.
As SOBY we are responsible for the processing of your personal data. If, after reading our Privacy Policy, or in a more general sense, you have questions about this or wish to contact us, you can do this via the contact details at the end of this document.
PROCESSING THE PERSONAL DATA OF CUSTOMERS
Personal data of customers are processed by SOBY for the following purposes:
- Administrative purposes
- Communication about the delivery of products
- Executing an agreement
- Requesting (anonymous) feedback about our services.
- The basis for these personal data is:
- The agreement concluded via the webshop or in the store
For the aforementioned purpose(s), SOBY can request you to provide the following personal data:
- First name
- Surname prefix
- Surname
- (Business) Telephone number
- (Business) Email address
- Address details
- Date of birth
Your personal data will be stored by SOBY for the above-mentioned processing for the period:
- During the term of the agreement and thereafter for up to 7 years.
PROCESSING THE PERSONAL DATA OF CUSTOMER CARD HOLDERS
Personal data of customers are processed by SOBY for the following purposes:
- Administrative purposes
- Saving for discount on our products
- Providing information about our new collections, promotions and sales by way of addressed post or email
- We only use your telephone number to inform you about deliveries
The basis for these personal data is:
- The customer card agreement
For the aforementioned purpose(s), SOBY can request you to provide the following personal data:
- First name
- Surname prefix
- Surname
- (Business) Telephone number
- (Business) Email address
- Address details
- Date of birth
Details about previous purchases
Your personal data will be stored by SOBY for the above-mentioned processing for the period:
- During the term of the agreement and thereafter for up to 7 years. If you do not make a purchase for 7 years, your data will be removed from our system.
PROCESSING THE PERSONAL DATA OF INTERESTED PARTIES
Personal data of interested parties are processed by SOBY for the following purpose(s):
- Providing information in the form of targeted contacts.
The basis for these personal data is:
- Consent given when completing the contact form.
For the aforementioned purpose(s), SOBY can request you to provide the following personal data:
- First name
- Surname prefix
- Surname
- Telephone number
- Email address
Your personal data will be stored by SOBY for the above-mentioned processing for the period:
- During the period in which you are seen to be an interested party, up to 3 months.
PROCESSING THE PERSONAL DATA OF JOB APPLICANTS
Personal data of job applicants are processed by SOBY for the following purpose(s): - Staff recruitment
The basis for these personal data is: - Consent
For the aforementioned purpose(s), SOBY can request you to provide the following personal data:
- First name
- Surname prefix
- Surname
- Telephone number
- Email address
- Date of birth
- Information about your past career and education
Your personal data will be stored by SOBY for the above-mentioned processing for the period:
- During the period in which you have an ongoing application and thereafter for up to 4 weeks, unless it is agreed that the application may be kept in the portfolio, then for up to 1 year.
PROCESSING OF PERSONAL DATA IN CONNECTION WITH CAMERA SURVEILLANCE
Personal data of staff/visitors are processed by SOBY for the following purpose(s): - Increasing safety and preventing fraud and/or theft in and around our company.
The basis for these personal data is: - Justified interest
For the aforementioned purpose(s), SOBY can request you to provide the following personal data:
- Images/photographs
Your personal data will be stored by SOBY for the above-mentioned processing for the period:
- For up to 4 weeks, unless criminal offences have been recorded on the cameras or can provide support in the investigation of a criminal offence.
PROCESSING THE PERSONAL DATA OF NEWSLETTER SUBSCRIBERS
Personal data of Newsletter Subscribers are processed by SOBY for the following purpose(s):
- To inform the subscriber about our newest collections, offers and promotions. The basis for these personal data is:
- - Consent for sending the newsletter
For the aforementioned purpose(s), SOBY can request you to provide the following personal data:
- First name
- Surname prefix; Surname
- Email address
Your personal data will be stored by SOBY for the above-mentioned processing for the period:
- During the period in which you are subscribed.
COOKIES
We refer you to our cookies policy.
To give us insight into and to analyse our website we use Google Analytics. The cookies enable us to see how often the website is visited and which pages of the website are being viewed. For information about the functionality and data processing, we refer you to Google’s Privacy Statement. The information is processed in statistics and is used to optimise the website. The collected information is not used to identify you.
PROVIDING DATA TO THIRD PARTIES
We may provide the data you give us to third parties if this is necessary for the execution of the aforementioned purposes.
For example, we use a third party to:
- Develop our website
- Arrange the (financial) administration
- Arrange the delivery of products
- We never pass on personal data to other parties with whom we have not entered into a processor agreement. With these parties (processors), we of course make the necessary arrangements to ensure the security of your personal data. Neither will we pass on the data provided by you to other parties unless this is legally required and permitted. An example of this is that the police request us to provide details and personal data in the context of an investigation. In such a case we have to cooperate and are therefore obliged to provide these data. We may also share personal data with third parties if you give us permission to do so in writing.
Within the EU
We do not provide personal data to parties located outside the EU.
Minors
We only process personal data of minors (persons under 16 years of age) if written permission has been given by a parent, caregiver or legal representative.
Retention period
SOBY does not retain personal data longer than is necessary for the purpose for which it was provided or is required by law.
Security
We have taken appropriate technical and organisational measures to protect your personal data against unlawful processing; for example, we have taken the following measures:
- All persons who can access your data on behalf of SOBY are required to observe confidentiality with regard to these data.
- We have a username and password policy with respect to all our systems;
- We pseudonymise and ensure the encryption of personal data if there is reason to do so;
- We make back-ups of the personal data in order to be able to repair these in the event of physical or technical incidents
- We test and evaluate our measures regularly;
- Our employees have been informed about the importance of the protection of personal data.
Rights with regard to your data
You have the right to inspect, rectify or delete the personal data we have received from you. You can also object to the processing of your personal data (or a part thereof) by us or by one of our processors. You also have the right to have the data you have provided transferred by us to you, or on your instruction directly to another party. We can ask you to provide proof of identity before we can comply with the aforementioned requests. If we process your personal data on the basis of consent provided by you, you have the right to withdraw this consent at all times.
Complaints
If you have a complaint about the processing of your personal data, please contact us about this directly. We would obviously think it very unfortunate if we were unable to find a solution together. You have the right to file a complaint with the Dutch Data Protection Authority at all times. This is the supervisory authority with regard to privacy protection
Questions
If you have any questions or comments further to our Privacy Statement,
please contact us.
CONTACT DETAILS
SOBY
info@sobyworld.com